APAC IT Specialist - Pharmaceutical Company

勤務地 東京都
雇用形態 正社員
給与 ¥8000000.00 - ¥11000000.00 per annum
専門 テクノロジー・デジタル・通信,
職種 システムアドミニストレーション,
お問合せ Kentaro Matsuo
JOB ID JO-2110-464564
about Kentaro Matsuo

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[Position] IT Specialist
[Location] Tokyo
[Salary] 8~11 million JPY
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Note: Applicants must have permission to work in Japan and Fluent ~ Native level Japanese

[Company Description]
Global Pharmaceutical Company

[Responsibilities]

  1. Provides IT on-site (Japan - Hardware and Software) and remote support for all APAC users.

  2. Managing, troubleshooting and supporting the day-to-day IT operations support

  3. Perform IT Infrastructure support, ensuring smoothness & effectiveness of IT operations. Formulate and execute business development strategies for assigned classes of trade

  4. Perform project management, documentation, hardware and system software maintenance

  5. Ensure system compliance to IT security policy

  6. Responsible for Tier 1 and tier 2 including desktop support, VMware, active directory, Microsoft 365 administrations, video conferencing system and user administration, etc

  7. Handle regional or group IT project and ad hoc IT request

  8. Collaborate with HQ, vendors and service providers for solution planning, service delivery and technical support activities

[Requirements]

  1. Solid hands-on experience in providing L1, L2 & VIP support

  2. Fluent in both Japanese and English and able to function efficiently across different cultures

  3. Hands-on experience of the following is a strong advantage: ServiceNOW, M365, CISCO, Firewall, EsXi VMWare

  4. Strong customer-service orientation

  5. Able to work independently and under pressure to meet defined schedule/deadline

  6. Self-motivated and a good team player

  7. Familiar with ITIL knowledge is an advantage

[Working hours]
9:00-18:00 Flex (Core-time 10:00-15:00)

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays, New year's holiday, Annual Leave and more

Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.

Reference: JO-2110-464564
Seniority Level: Mid-Senior level
Job Function: Information Technology