Account Manager - ヘルステック会社

お問合せ Ryosuke Watanuki
JOB ID JO-2208-473796

MANDATORY
・Applicants must have permission to work in Japan
・Applicants must be able to speak fluent ~ native level Japanese (Equivalent to JLPT N1)

☑外資系企業 ☑英語力が必要 ☑リモートワーク可能 ☑フレックス勤務


[ポジション]
Account Manager

[事業内容・会社の特徴]
Global HealthTech Company
・ ライフサイエンス業界向けにITソリューションを提供しています
・ 最先端の技術によって臨床開発を支援しています

[仕事内容]
Responsibilities:
Responsible for the overall relationship management of Instrument partners and day to day instrument activities to ensure that company is able to deliver quality projects and services on time and within budget through effective management of company's resources.

  • Drive implementation of Instruments and Translations for eCOA (mobile technology) projects
  • Provide eCOA specific guidance to clients and colleagues around Instrument services
  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops
  • Management of one or more projects with a focus on delivery of the scope on time, within translation and instrument budgets and with a high-quality outcome
  • Provide financial management activities for one or more project budgets and for inputting to Statements of Works and Change Orders relating to Instrument Services
  • Provide input to Professional Services Proposals and pre-sales activities
  • Maintain appropriate project/client documentation within e-binders for one or more projects/clients
  • Maintain relationships across Instrument and Translation partners
  • Maintain high client satisfaction by providing proactive communication and issue management
  • Assure compliance with company's standard project management methodologies and company's SOPs
  • Provide mentorship and guidance to all assigned project members relative to Instrument Services
  • Provide eCOA specific guidance to clients and colleagues around Instrument services
  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops

[応募資格]
Your Competencies:

  • A good understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology
  • Excellent verbal/written communication and organizational skills
  • Excellent computer skills, public speaking, presentation and teaching skills
  • Proficient with MS Office suite, Word, Excel and PowerPoint
  • Excellence with MS Project, project development and management
  • Command of fluent Japanese (read/write/speaking) and business level English.

Your Education & Experience:

  • 4 -year college degree (analytic discipline a plus) or an advanced degree without experience or equivalent work experience
  • Over 2 years' experience handling localization, author/copyright and Instrument Management in clinical research
  • Over 2 years Project Management experience
  • Preferably have relevant experience in clinical/biomedical and/or software development environment
  • Prior services delivery experience required
  • Electronic Clinical Outcomes Assessment experience essential
  • Electronic Clinical Data Management (eCDM) software consulting experience desirable

[勤務地]
東京都/リモートワーク制度あり

[勤務時間]
フレックス制度あり

[給与]
750万円〜1150万円
(能力・経験を考慮し当社規定により決定します。)

[待遇・福利厚生]
社会保険完備、スポーツジム会費割引、等

[休日休暇]
完全週休2日(土曜日、日曜日)、祝日、有給休暇、年末年始休暇、マタニティ休暇、パタニティ休暇、等

[選考プロセス]
書類選考、面接数回を予定

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ご紹介できる場合は、5営業日以内に担当コンサルタントよりご連絡いたします。
詳細はその際に別途明示いたします。

Reference: JO-2208-473796
#LI-REMOTE
Seniority Level: Mid Senior Level
Job Function: Information Technology