☑Foreign business
☑English language required
☑Japanese language required
☑Remote

[Position]
Account Manager

[Company Description]
外資系大手金融データ企業
Leading global financial technology (fintech) firm providing specialized data solutions, insights and news to the financial community, through software, applications, tools and content.

[Responsibilities]
Role Purpose

• This position is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will lead Japanese regional major accounts and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales.

Role Responsibilities

• Demonstrate deep understanding of the customer decision maker's strategies, priorities and needs

• Clients include, but are not limited to, securities, online securities, banks, buyside (asset management and fund), trading companies

• Maintain solid knowledge of our propositions to initiate conversations and raise interest

• Build and embed a long-term trusted advisor relationship within assigned accounts

• Drive growth by expanding our footprint within their accounts

• Focus on maintaining overall customer engagement and expanding and retaining led net revenue

• Lead all commercial activities within accounts, being responsible for the end to end customer relationship

• Drive efficiency in account administration (especially for lower value and growth potential accounts)

• Lead internal and external partners and maintain networks to negotiate and close deals

• Accountable and responsible for simple order taking

[Requirements]

• Strong understanding of customers and their business model and workflows

• Prior financial sector experience within the customer segment

• Strong product knowledge

• Relationship building skills

• Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling)

• Strong negotiation skills

• Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency

• Problem solving skills: ability to understand, articulate, structure and solve client needs

• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization

• Ability to collaborate with account team

• University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred

• Significant work experience in applicable industry and knowledge of customer workflow required

• Proven account management, sales or marketing experience in a customer facing environment required

• Customer relationship management required across various levels within matrix

• Business to Native level English

[Salary]
8~13 million JPY +bonus

[Welfare]
Social insurance, WFH due to the COVID situation, Flextime

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.
Reference: JO-2110-464646

#LI-REMOTE
Seniority Level: Mid-Senior level
Job Function: Finance, Sales