(契約社員)Customer Service - チョコレートメーカー

Location: Tokyo
Contract Type: Contract
Salary: ¥4500000.00 - ¥5000000.00 (年収)
Specialization: Supply Chain, Procurement, Logistics & Transportation,
Sub Specialization: Customer Service,
Contact: Maki Shimizu
Reference: JO-2207-472929
Maki Shimizu

MANDATORY
・Applicants must have permission to work in Japan
・Applicants must be able to speak fluent ~ native level Japanese (Equivalent to JLPT N1)

☑Foreign business ☑English language required ☑Japanese language required ☑Remote ☑Hybrid (On-site x Remote)

[Features] Global Company
人気のハイブリッド勤務!世界的なチョコレートブランドでのお仕事です。

[Position]
Customer Service Representative

[Company Description]
外資系食品メーカー

[Responsibilities]
Position Summary:
Customer Service representative will be responsible for sales order management, for B2B as well as B2C business.

Responsibilities:
The Customer Service representative will be responsible for
1. Receiving orders from customers and processing delivery orders to warehouse.
2. Arranging domestic delivery.
3. Communicating with B2B and B2C customers about the products, delivery date and so on.
4. Managing stock control.
5. Creating announcement letter.
6. Managing online shopping Page contents.
7. Managing incoming products inspection schedule.
8. Fulfill the various needs of customers.

[Requirements]
Must have:
・ Fluent Japanese oral, written communication skills
・ Proficient in Microsoft Office Word, Excel (pivot table, vlookup etc.) and Outlook
・ Experience in customer service or order management
・ Strong oral communication skills
・ English communication skills - conversational level or above
・ Flexible, Open-minded, self-starter, multi-national mind are required
・ Ability to deal with multiple projects with multiple inputs and various outputs
・ Experience with ERP system

Nice to have:
・ Experience with SAP
・ Working experience in food industry
・ Working experience in foreign companies

[Salary]
450〜500万円(スキル・ご経験により決定)

[Contract type]
契約社員

[Location]
東京都千代田区/リモートワーク制度あり
(出社×リモートのハイブリッド勤務)

[Starting Day]
9月初旬


Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.

Reference: JO-2207-472929
#LI-Hybrid
Seniority Level: Associate
Job Function: Customer Service, Administrative