Operation Head - 化粧品会社

Location: Tokyo
Contract Type: Permanent
Salary: ¥12000000.00 - ¥15000000.00 (年収)
Specialization: Supply Chain, Procurement, Logistics & Transportation,
Sub Specialization: Supply Chain Management, Inventory Planning / Inventory Control,
Contact: Linfeifei Fan
Reference: JO-2112-465897

[ポジション] Head of Operations
[勤務地] Tokyo
[給与] 1200~1500万円
Note: Applicants must have permission to work in Japan and Fluent ~ Native level Japanese


As a JLT (Japan Leadership Team) member;

  • Partner with the GM and co-work with her/his peers (Head of Finance, Head of HR/GA, Head of Brand Marketing, Head of Digital, Head of Media Planning & Analysis) to develop the company Japan vision & strategies and action plans.
  • Accordingly, provide leadership to proceed strategic planning and implement operational strategic initiatives as growth enablers.
  • As a operation function leader, Manage local S&OP through solid Supply Chain and CMO (Contract Manufacture Organization) management.
  • Collaborate with the Global Supply Chain team to align global strategies and priorities, as well as gain their support for importing products.
  • Co-lead Customer Success initiative to build relationship with our DTC customers through education and coaching based on the customer segmentation, and empower & reward them.
  • Manage third-party Customer Service centres through solid KPI tracking and PDCA cycle. Engage with operators for better customer experience, whilst looking for cost optimization by leveraging emerging technologies.
  • Lead local IT strategic initiatives in line with local and global IT strategies, whiles looking for optimize IT investment and running cost.
  • As a people leader as a role model, Build the effective, collaborative team with high employee engagement.
  • Develop local multi-national talent who can well exhibit functional capabilities and people leadership to deliver results in both local and global context.
  • Cultivate positive, open, and fun culture with growth mind-set as a role model.

Education/Training : 学歴/トレーニング

  • University degree and above; MBA preferred but not required
  • Business English / Japanese skills in speaking and writing (Native /JLT1 equivalent)
  • Trained on operations efficiency

Work Experience :職務経験

  • 10+ years of senior management or relevant experience in Supply Chain
  • Operational experience in Cosmetics, Beauty, or relevant categories
  • Working at a multinational company and/or in international operations
  • Budgeting and fiscal management
  • Preferred experience in Direct Response / DTC

Behavioral Skills: 行動様式、態度等

  • Self-motivating with strong accountability to inspire and motivate stakeholders toward business goals
  • Strategic thinking to create growth stories with assumptions
  • Problem Solving and creative thinking
  • Focused on efficiency and risk mitigation
  • Trust and integrity, results oriented, and a 'can-do' mentality
  • Collaborative & team-player, strong negotiator and internal/external team-builder, clear & effective communicator
  • Passion for talent development
  • Role model to project positive, open, and fun energies



Reference: JO-2112-465897
Seniority Level:Mid-Senior level
Job Function: Supply Chain