Commercial Systems Manager - Pharmaceutical Firm

Location: Tokyo
Contract Type: Permanent
Salary: ¥12000000.00 - ¥15000000.00 (年収)
Specialization: Technology & Digital, Telecommunication,
Sub Specialization: Category Manager/Director,
Contact: Kentaro Matsuo
Reference: JO-2207-472227
Kentaro Matsuo

・Applicants must have permission to work in Japan
・Applicants must be able to speak fluent ~ native level Japanese (Equivalent to JLPT N1)

☑Foreign business ☑English language required ☑Japanese language required ☑Remote ☑Flex time

Commercial Systems Manager

[Company Description]
Major Pharmaceutical Firm

Job Summary
One of the key priorities for our organization is a significant focus on Digital, Data & Analytics. We are evolving our customer engagement capabilities and the use of digital tools in the ecosystem is a critical component of our strategy.

We have an outstanding opportunity for a Technology Leader who will thrive in a landscape and environment which is continuously evolving, requiring a strong leader who is collaborative, self-motivated, takes accountability and drives results. This Associate Director is a key leadership role within the IT organization and an important player working closely with business colleagues to shape digital transformation and accelerate the use of technology capabilities in support of the company's vision and mission to save and improve lives.

The role is a people management as well as individual contributor role in our agile organization. The individual will be part of the Japan IT Leadership team and work closely with local and global IT members as well as with commercial business colleagues to deliver business outcomes. As part of cross-functional squad (project team) collaborate with Product Owner (project lead) and other members in Japan and overseas to provide the technical capabilities (IT solutions) in support of company priorities.

Responsibilities include

  • People management focusing on members competencies building to ensure consistency of knowledge & standards and professional growth of the members while fostering a culture of excellence & continuous learning. Support chapter members career development
  • Work with Agile unit lead and product owners to assess resource requirements in the squads and allocate / relocate members to meet the needs of the squads & people development
  • Provide knowledge and expertise both within squads and as an expert consultant in other squads when needed. As squad member in the cross-functional organization: deliver sales technology solutions, omni-channel CRM, and other customer facing solutions to Japan business users, by collaborating with overseas product teams
  • Implement systems/features agreed with business users in Japan and aligned with company priorities by working with product teams, technical product lead and squad members
  • Provide facilitation for design and implementation of strategic, aligned and compliant digital solutions to support business strategy
  • Communicate Japan business needs effectively and partner with global product teams to enable business objectives with the latest technologies covering both short term needs and mid to long term strategy
  • Communicate IT strategy and portfolio to key business stakeholder and facilitate buy-in across key stakeholders as applicable
  • Build strong network within divisional IT and IT Hubs and encourage sharing expertise and lessons learned and providing input to the enterprise digital strategy. Support chapter members to engage and share learnings

Required Experience

  • Knowledge of and practical experience in the competence area the chapter is encompassing (Commercial Technology, ideally CRM)
  • Experience with leading teams
  • Demonstrated superior management skills as well as communication skills that emphasize collaboration in a matrixed organization and ability to align the organization towards best outcomes keeping in mind business needs as well as Technology requirements and best practices

Strong IT skills backed by experience

  • 5+ years' experience in IT solution delivery project as a business analyst, technical analysist and/or project lead
  • 3+ years' of experience in managing a team in global matrix environment/structure including vendor resources
  • 5+ years of working experience in multi-national companies with industry regulation such as financial/medical device, etc

Other Personal Attributes

  • Open mindset with ability to self-learn and develop business and technical knowledge quickly and apply these to the business problems.
  • Initiative to keep both own and colleagues' skills up to date
  • Motivated team player with excellent interpersonal skills to work in a geographically disbursed environment
  • Ability to communicate effectively at all levels to both technical and non-technical audiences.
  • Bilingual Japanese/English proficiency
  • Ability to understands the implications of new technologies, understand and communicate industry developments, and the role and impact of technology in a changing world
  • Being energetic, forward-looking, influential and having strong curiosity on diverse topics both technical and non-technical
  • Ability to think strategically and operationalize
  • Motivated by a dynamic environment

Nice to have

  • Working knowledge of Agile framework

12-15 million JPY

Social insurance

Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.

Reference: JO-2207-472227
Seniority Level: Mid-Senior level
Job Function: Information Technology, Management