Senior Client Services Manager - Asset Management Company

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥14000000.00 - ¥18000000.00 per annum
Specialization: 銀行・金融・保険
Sub-specialization オペレーション / ミドル・オフィス, ポートフォリオ / プロダクト マネージメント
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お問合せ Robert England
参照 JO-2004-438695
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[Company Description]
One of the largest Asset Management Companies in Asia with Global offices in over 11 other locations.

[Responsibilities]
Work with a lead the team in performing client service functions related mainly to the firm's international accounts and provide support to the retention and further growth the companies international business. You will work as part of the International Client Services group, working closely with relevant teams throughout the group's global network.

  • Ensure excellent quality account management
  • Ensure that the quality and accurateness of the content meets client requirements
  • Focus on High level Client reporting and customer service
  • Improve the international client services function

[Requirements]

  • Advanced level of communication, both written and verbal, in English and Native Level Japanese
  • Proven ability to interact with multiple internal and external functions including clients, legal, compliance, investment, sales, client service and other functional operations teams
  • Effective interpersonal skills, ability to work independently and as part of a team

[Preferred Knowledge, Skills and Abilities]

  • Minimum 8-10 years' experience in the financial services industry; significant experience in a client services or a similar/related role, preferably with respect to institutional clients
  • Excellent numeracy skills and strong attention to detail
  • Excellent organizational and project management skills
  • Native/Fluent in Japanese with Advanced/Fluent English
  • Work permit in Japan

[Desired Characteristics]

  • Effective interpersonal skills, ability to work independently and as part of a team
  • Strong risk awareness
  • High sense of responsibility, strong attention to detail and positive, flexible attitude

[Employment Type]
Full time

[Salary]
14,000,000 ~ 18,000,000

[Location]
Tokyo

[Work Hours]
09:00 to 17:30

[Welfare]
Social insurance

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.