Retail Front Office Application - Consumer Goods Maker

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥8000000 - ¥10000000 per annum
Specialization: テクノロジー・デジタル・通信
Sub-specialization ビジネスアナリスト
お問合せ Alexander Richardson
参照 JO-1806-395660

[Company Summary ]
Consumer Goods Maker

 Manage Projects or sub-projects. Maintain project status and related documentation. Coordinate project related activities, including planning timelines, scheduling meetings, coordinating resources, and tracking performance.
 Perform analysis and design. Coordinate meetings and interactions with the business users to define and structure requirements. Participate in the analysis, definition and documentation of requirements. Lead the creation and documentation of detailed solution designs that are in-line with the existing technical environment.
 Develop applications. Interact with vendors to convert designs and specifications into computer programs following programming standards and best practices. Create test scenarios and run tests to find errors and confirm that application meet specifications.
 Test and Document. Perform testing, data migration, cleansing and review of code of related documentation as required
 Technical production support of applications. Monitor performance of production applications and provide necessary support. Provide technical assistance by responding to inquiries from users regarding errors, problems or questions about programs. Train any required technical support staff to use, test, and support programs. Help structure the technical support of Retail applications
 Program Deployment. Create deployment packages and deployment-related documentation.
 Facilitate the transition of programs from development into production.
 Coordinate with Regional / Central to transfer projects ownership towards local support & maintenance

 University degree in Computer Science or related field.
 Excellent spoken & written Japanese + Business level in English
 Have excellent communication skills, experience working directly with end users, understanding business & translating requirements into solution, curious, pragmatic and proactive, and the ability to work independently.
 Structured, able to provide regular and consistent reporting
 Understanding of technical environment (MS SQL, BI, etc), and ability to help structuring technical support
 Very Good functional understanding of retail Business and Digital / CRM topics - 1st experience on Retail projects preferable

[Preferred Knowledge, Skills and Abilities]
・ Support Digital / eCommerce sites enhancements (HQ sites localized for Japan)
・ Understand CRM Multi-Channel Integration (eCo / Retail / Social CRM)
・ Familiar with social CRM IT Projects (LINE CRM Integration)

[Employment Type]
Full Time Employee

[Work Location]

8M ~ 10M
(Experiences and skills will be considered)

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