RPO Recruitment Team Manager (Program Lead)

We are looking for a seasoned recruiter with management experience to join our enPower team.

 

 THE ROLE:

The RPO Recruitment Team Manager manages our recruiting teams while streamlining recruitment processes by continuous and professional relationship building with client stakeholders and team members alike.

 

RESPONSIBILITIES:

  • As a program lead, you will need to manage an active program and examine project needs and confirm deliverables are met

  • Ability to effectively partner with internal stakeholders and talent acquisition team members.

  • Identify and resolve potential issues before they arise and affect client’ businesses

  • Develop KPI plans for onsite delivery teams

  • Analyze key deliverables and ensure client timelines are met

  • Have one-on-one reviews with each recruiter to discuss performance and manage workloads

  • Consolidate deliverables data for RPO management review

  • Meet with client partners for check-ins and review performance against SLAs

  • Build strong relations with all stakeholders

 

WHAT IS EXPECTED OF YOU:

  • Contribute to the development of recruitment policies and procedures.

  • Fill in for recruiter staffing shortfalls if they occur until programs are fully operational

  • Continuously consider opportunities for delivery improvement

  • Work independently and proactively to deliver the pre-defined SLAs. Share client specific updates with the RPO recruiting team as they develop to ensure best practices are implemented

  • Share client specific updates with the RPO delivery and recruiting team as they develop

 

ACCOUNTABILITY IN THIS ROLE:

  • Focus on a client-oriented recruiting process.

  • Outline delivery team performance expectations clearly

  • Escalate issues internally on an as-needed basis

  • Work closely with RPO management to consider monetization opportunities, risks and shortfalls

  • Maintain accurate reports at all time

  • Engage with the hiring community and manage expectations

 

REQUIRED QUALIFICATIONS:

  • 2 yrs. (+) experience within a corporate talent acquisition, RPO and/or agency recruitment environment.

  • Business level English (written and spoken)

  • Proven ability of result-driven success that can be reinforced by positive references

  • Experience managing multiple searches and projects

  • Capability and experience of directly communicating and working with client stakeholders

 

PREFERRED QUALIFICATIONS:

  • Permission to work in Japan with appropriate visa requirements

  • Fluency in spoken Japanese (Reading/writing)

  • High volume recruiting experience

  • Workforce planning/forecasting experience