We are looking for a seasoned recruiter with management experience to join our enPower team.
THE ROLE:
The RPO Recruitment Team Manager manages our recruiting teams while streamlining recruitment processes by continuous and professional relationship building with client stakeholders and team members alike.
RESPONSIBILITIES:
- As a program lead, you will need to manage an active program and examine project needs and confirm deliverables are met
- Ability to effectively partner with internal stakeholders and talent acquisition team members.
- Identify and resolve potential issues before they arise and affect client’ businesses
- Develop KPI plans for onsite delivery teams
- Analyze key deliverables and ensure client timelines are met
- Have one-on-one reviews with each recruiter to discuss performance and manage workloads
- Consolidate deliverables data for RPO management review
- Meet with client partners for check-ins and review performance against SLAs
- Build strong relations with all stakeholders
WHAT IS EXPECTED OF YOU:
- Contribute to the development of recruitment policies and procedures.
- Fill in for recruiter staffing shortfalls if they occur until programs are fully operational
- Continuously consider opportunities for delivery improvement
- Work independently and proactively to deliver the pre-defined SLAs. Share client specific updates with the RPO recruiting team as they develop to ensure best practices are implemented
- Share client specific updates with the RPO delivery and recruiting team as they develop
ACCOUNTABILITY IN THIS ROLE:
- Focus on a client-oriented recruiting process.
- Outline delivery team performance expectations clearly
- Escalate issues internally on an as-needed basis
- Work closely with RPO management to consider monetization opportunities, risks and shortfalls
- Maintain accurate reports at all time
- Engage with the hiring community and manage expectations
REQUIRED QUALIFICATIONS:
- 5 yrs. (+) experience within a corporate talent acquisition, RPO and/or agency recruitment environment.
- Business level English (written and spoken)
- Proven ability of result-driven success that can be reinforced by positive references
- Experience managing multiple searches and projects
- Capability and experience of directly communicating and working with client stakeholders
PREFERRED QUALIFICATIONS:
- Permission to work in Japan with appropriate visa requirements
- Fluency in spoken Japanese (Reading/writing)
- High volume recruiting experience
- Workforce planning/forecasting experience