RPO Recruitment Team Manager (Program Lead)

We are looking for a seasoned recruiter with management experience to join our enPower team.

THE ROLE:

The RPO Recruitment Team Manager manages our recruiting teams while streamlining recruitment processes by continuous and professional relationship building with client stakeholders and team members alike.

 

RESPONSIBILITIES:

  • As a program lead, you will need to manage an active program and examine project needs and confirm deliverables are met
  • Ability to effectively partner with internal stakeholders and talent acquisition team members.
  • Identify and resolve potential issues before they arise and affect client’ businesses
  • Develop KPI plans for onsite delivery teams
  • Analyze key deliverables and ensure client timelines are met
  • Have one-on-one reviews with each recruiter to discuss performance and manage workloads
  • Consolidate deliverables data for RPO management review
  • Meet with client partners for check-ins and review performance against SLAs
  • Build strong relations with all stakeholders

 

WHAT IS EXPECTED OF YOU:

  • Contribute to the development of recruitment policies and procedures.
  • Fill in for recruiter staffing shortfalls if they occur until programs are fully operational
  • Continuously consider opportunities for delivery improvement
  • Work independently and proactively to deliver the pre-defined SLAs. Share client specific updates with the RPO recruiting team as they develop to ensure best practices are implemented
  • Share client specific updates with the RPO delivery and recruiting team as they develop

 

ACCOUNTABILITY IN THIS ROLE:

  • Focus on a client-oriented recruiting process.
  • Outline delivery team performance expectations clearly
  • Escalate issues internally on an as-needed basis
  • Work closely with RPO management to consider monetization opportunities, risks and shortfalls
  • Maintain accurate reports at all time
  • Engage with the hiring community and manage expectations

 

REQUIRED QUALIFICATIONS:

  • 5 yrs. (+) experience within a corporate talent acquisition, RPO and/or agency recruitment environment.
  • Business level English (written and spoken)
  • Proven ability of result-driven success that can be reinforced by positive references
  • Experience managing multiple searches and projects
  • Capability and experience of directly communicating and working with client stakeholders

 

PREFERRED QUALIFICATIONS:

  • Permission to work in Japan with appropriate visa requirements
  • Fluency in spoken Japanese (Reading/writing)
  • High volume recruiting experience
  • Workforce planning/forecasting experience