Project Manager - Leading Research Company

お問合せ Mariko Kanda
参照 JO-1908-423735
see Mariko's jobs

[Company Description]
Global Research Company

[Responsibilities]
Examples of this position is as follows

Client Management:

  • Build strategic & productive client relationships at senior levels (GM Operations, CEO) to generate value to both LSR and clients
  • Drive Client Satisfaction on LSR support and services.

COP Team Management:

  • Lead and manage Client Operations teams to deliver online research projects that produce a high level of client satisfaction
  • Communicate performance standards to team members and work closely with team to ensure the minimum client satisfaction results are achieved

Cross Team Management:

  • Establish and maintain productive working relationships with all departments (Account Managers, BD etc) within own region and with similar level and senior-level LSR execs in other regions
  • Establish solid working relationship & process flows with key stakeholders & cross-functional teams

Thought Leadership and Innovation:

  • Provide expert advice on "on-line market research offerings" and take a lead role in educating clients, LSR's sales force and the wider team

Finance Management:

  • Achieve targeted staff utilization rates
  • Maintain account specific operating profit and revenue targets

Project and Process Management:

  • Create and enforce efficient standard operating procedures
  • Develop appropriate documentation and/or forms to support current and new procedures

[Requirements]

  • 7+ years experience in market research required including management of project Managers and/or operations
  • Is enthusiastic about digital research and technology, has an aptitude to learn new systems and platforms easily
  • Experience in designing and executing processes to ensure project timeliness and flawless Execution
  • Management style that fosters a team environment with prior experience of managing a team of 6 or more staff ・Strong analytical skills, especially related to analyzing systems and processes
  • Fluent in English and Japanese(Speaking, Writing, Reading)

[Preferred Knowledge, Skills and Abilities]

  • Ability to handle ambiguity, high workload, and extreme amount of detail.
  • Ability to multi-task and be flexible to meet very strict deadlines

[Employment Type]
Full time

[Salary]
6 Million yen ~ 10 Million yen
(Experiences and skills will be considered)

[Location]
Tokyo



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