Global IT Company
＊Developer of popular SNS app.
- Provide technical and foundational services and forward looking business solutions to top advertiser/publisher customers
- Help clients achieve business goals through technical implementation, optimization, and key solutions to attain long-term capabilities
- Execute on specialized technical implementation support for new and emerging products
- Partner with Product Marketing and Product Management teams to understand product specifications in order to solve technical challenges for clients
- Diagnose technical problems for clients and work with Product Management for resolution
- Build robust processes, systems, tools/solutions, workflow optimization, and automation to increase operational efficiency and productivity
- Support Product Marketing team through bug resolution and answering technical and operational questions from sales and clients
- Collect, analyze, and summarize product technical issues and pain points to recommend product enhancements
- Provide detailed technical documentation for products to be serviced Qualifications
- Bachelor's degree or equivalent practical experience.
- 2+ years of experience in product management, product commercialization, program management, or sales strategy and operations.
- Great customer service skills with experience working with both internal and external partners/customers
- Data analysis experience; experience providing insights from many different data sources
- Native level Japanese and Business level English or Chinese
[Preferred Knowledge, Skills and Abilities]
- MS, MIS, Computer Science degree, or equivalent experience
- 3 years of hands-on experience in tech products and/or ad technologies
- Knowledge of publisher, advertising market or online ads landscape
- Strong operations skills with ability to define process improvements
- Excellent written and oral business communication skills
- Ability to work cross-functionally with multiple teams and stakeholders; excellent relationship building, collaboration, negotiation and influence skills
- Aptitude for technical design; can pick up technical concepts quickly and learn when it is appropriate to apply them
- Ability to summarize findings in a concisely for leadership audience
※Experiences and skills will be considered
Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.