ITインフラ責任者 - 外資系IT 企業

勤務地 Osaka, Japan
職種 正社員
給与 ¥8000000.00 - ¥12000000.00 per annum
専門 テクノロジー・デジタル・通信,
Sub-specialization CTO/CIO/ITディレクター,
お問合せ Nobuaki Nishijima
参照 JO-1907-422631
see Nobuaki's jobs

[Company Description]
Global IT Company

[Responsibilities]

  • Manage the day to day IT and Infrastructure Operations (Deskside Support, Telecommunications/Video, Network Operations, Security, etc.) for our West Japan offices aligned with Japan, Regional, and Global IT best practices, guidelines, code of conduct, and compliance.
  • Deliver smooth and effective IT environment and end user experience for employees in the West Japan offices
  • Develop and implement processes/practices for continuous improvement to enhance IT service delivery (e.g. voice, servers, switches, routers, etc.)
  • Work with our nominated vendors and subcontractors for the delivery of infrastructure projects across our Company;
  • Work very closely and effectively communicate with Tokyo HQ and Regional HQ to manage projects, communicate status, submit requests, and escalate any issues as required
  • Prepare, monitor and report on all aspects on infrastructure lifecycle management and instigate projects to ensure that infrastructure remains with our operating cycles;
  • Ensure effective and strong IT security guidelines are in place and executed aligned with Regional and Global mandates
  • Conduct end user training on new and existing services, particularly in relation to projects associated with office moves and infrastructure refresh.
  • Manage ICT governance documentation and ensure documents are up-to-date and followed
  • Provide operational expertise into the day to day management of infrastructure
  • Establish a reporting regime with relevant indicators for infrastructure and operations
  • Work with the deskside team to establish processes and procedures around the operational infrastructure
  • Manage projects associated with our corporate office relocations, decommissions and expansions
  • Co-ordinate 3rd Party vendor on site activities as required

[Requirements]

  • 10+ years of Information and Communications Technology experience at a large global company with experiences in Deskside Support, Telecommunications/Video, Network Operations, IT Security, etc. Technical qualification or certification in Information and Communications Technology preferred.
  • Demonstrated ability to lead an IT operation, including task management, delegation, performance management and reporting.
  • Strong customer focus and desire to take initiatives to support end users and customers
  • Deep understanding of the importance of IT security and ability to identify risks with mitigation actions
  • Strong ability to problem solve and devise ways to find solutions, seeking for guidance and support as required
  • Self starter and ability to independently manage projects with effective reporting and communication
  • Strong and effective communication in both Japanese and English to both end users and senior management.
  • Obtain in-depth understanding of the technical operating environment and global best practices / guidelines
  • Passion for new technologies and willingness to learn and adopt new technologies to benefit the company
  • Build strong working relationships with diverse client base, be effective team players and make positive contributions to team outcomes.

[Employment Type]
Full time employee

[Salary]
8 Million Yen to 12 Million Yen
*According to your annual salary of the previous job and experience

[Location]
Osaka

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Further details about the company and position will be notified at a later date.