ITアナリスト - 製薬企業 

お問合せ Nobuaki Nishijima
参照 JO-2007-444303
about Nobuaki Nishijima

Note: We are unable to consider non-japan residence.

[Company Description]
Pharmaceutical Company

[Responsibilities]
Summary:
The Technical Analyst delivers a range of interrelated onsite specialist service offerings, adhering to the Ops IT technical strategy to deliver effective solutions that meet customer and business needs.
The role is accountable for the End to End Resolution of technical issues whilst operating within required quality and compliance standards. Focus areas include Incident resolution, Architectural review and consultation to new system implementation, support and consultation to business customers, Small change or service introduction coordination and local application specialism. The role works across all functions and service delivery partners as well as global IT experts and local Business Analysts to ensure optimal service delivery is achieved.
Major responsibilities:
Critical Incident management

  • Act as a focal contact point for the Global teams supporting the incident management process.
  • Accountable for gather metrics around the incident and problem
  • Follow up open Incident and Problem Management tickets for the site.
  • Technical Architecture support
  • Maintain extensive understanding of the local technical environment. (Corporate IT Infrastructure, Dedicated Manufacturing Networks, Lab and Production environments.)
  • Ensure local site architecture is considered for every solution aligned to global technology / solution architects.
  • Develop relationships with global architecture boards and become familiar with the strategy
  • Local Application and Device Management
  • Accountable for ensuring the full list of local applications is updated and maintained
  • Ensure the local application service model is managed per the process.

[Requirements]

  • 5+ years IT system development and support experience - taking technology oriented roles.
  • 3+ years Experience working with internal IT business analysts and business Subject Matter experts to develop solutions together.
  • Bachelor's degree
  • Technical proficiency in IT technologies in general (database, system architecture, network, security, etc)
  • Proficiency with MS Office applications.
  • Ability to adapt to changing business needs
  • Excellent verbal and written communication skills.
  • Demonstrated interpersonal and collaboration skills.
  • Native Japanese

[Preferred Knowledge, Skills and Abilities]

  • Experience in a manufacturing and regulated industry
  • Experience in a global and outsourced IT organization
  • Experience managing applications commonly used in GxP manufacturing plants, such as SAP, Pas-X.
  • Degree preferably in Engineering, Computer Science, or other related technical discipline.
  • Ability to work and communicate within a global, culturally diverse, and fast-paced, team environment.

[Employment Type]
Full time

[Salary]
5M〜8M JPY
(Experiences and skills will be considered)

[Location]
滋賀県

[Work Hours]
フレックスタイム制 (1日の標準労働時間7時間15分)

[Welfare]
社会保険完備、社宅制度、退職金制度(確定拠出年金)、財形貯蓄制度、持株会制度、慶弔見舞金、健康診断、福利厚生倶楽部、在宅勤務、ほか

[Holidays]
休日/完全週休2日制(土、日)、祝日、年末年始6日、年間休日121日(2019年実績)
休暇/年次有休休暇(初年度12日、2年目より20日)、慶弔・赴任・リフレッシュほか

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Further details about the company and position will be notified at a later date.