Engagement Manager - Software Company

勤務地 Tokyo, Japan
職種 正社員
給与 ¥8000000.00 - ¥12000000.00 per annum
専門 テクノロジー・デジタル・通信,
Sub-specialization 営業, プリセールス,
お問合せ Hajime Nakayama
参照 JO-1907-421625
see Hajime's jobs

[Company Description]
Global Software Company

[Responsibilities]
・Leading the development of client-specific implementation proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal
・Aligning closely with Account and Services Sales teams to own pre-sales activities such as scoping, solutioning, SOW development and project staffing
・Provide the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery
Where appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement, acting as the escalation point for both the customer and Company delivery teams
・Ensure that engagements conclude with fully satisfied clients that are willing to be references for new potential clients
・Manage multiple strategic clients simultaneously
・Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

[Requirements]

  • 8+ years' experience delivering consulting services, including team leadership and active involvement in selling professional services
  • 4+ years' operating in a pre-sales environment, shaping and scoping large and complex implementation projects
  • 4+ years of enterprise-level project or program management experience
  • Demonstrated technical and/or functional aptitude, and ability to engage with architects or SME into pre-sales activities.
  • Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
  • BA/BS or equivalent; MBA is a plus
  • Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as an implementation methodology, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
  • Excellent analytical & problem solving skills


[Employment Type]
Full time

[Salary]
8 Million 〜 12 Million Yen
(Experiences and skills will be considered)

[Location]
Tokyo

[Welfare]
Social insurance

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

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