Employee Relations Specialist - Financial Services Firm

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥6000000.00 - ¥9000000.00 per annum
Specialization: 人事・総務・エグゼクティブアシスタント
Sub-specialization 総務
お問合せ Amy Shimura
参照 JO-1910-428338
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[Company Description]
Global Financial Services Firm


  • End-to-end management of complex employment relations cases (performance management, disciplinary procedures, grievance investigations) and tracking through the global case management tool
  • Provide support to new business initiatives including process guidance for consultation and documentation support
  • Provide ER specialist advice to the HR team in different areas of their roles
  • Support the implementation of global organisational change initiatives (projects) to drive efficiency and add ER value
  • Deliver ER training to leaders and employees
  • Identify opportunities to reduce ER risk and research and develop strategies to mitigate it
  • Review and update HR policies and procedures
  • Respond to HR/ER enquiries escalated from our HR Service Centre.


  • Experience in managing employment relations cases and/or conducting investigations in response to employee complaints
  • Solid understanding of the Japanese Employee Relations legislative framework and regulations to enable understanding of policies for interpretation
  • Ability to work under pressure and manage multiple tasks and priorities
  • Ability to influence and manage multiple stakeholders (often at senior levels)
  • Desire to work in a fast paced, team environment
  • Strong customer service focus - must be able to handle all clients/customers o Fluent Japanese and English language skills
  • Tertiary HR qualifications or equivalent HR/ER experience
  • Intermediate Word, intermediate Excel, Email systems; HR systems knowledge a strong advantage

[Employment Type]
Full time

6 Million Yen to 9 Million Yen
*According to your annual salary of the previous job and experience


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Further details about the company and position will be notified at a later date.