EC Manager - Retail Fashion Brand

お問合せ Shoko Yaoita
参照 JO-1908-424841
see Shoko's jobs

[Company Description]
Global Retail Company(Fashion Brand)

[Responsibilities]
as start up EC manager

1. Strategy development and analysis

  • Develop & implement mid and long term strategy for the company's E-commerce business in regards to user experience , merchandising and digital media with a focus on KPIs.

2. Lead liaison with HQ

  • Act as a project leader for any new HQ drive initiatives in E-commerce to implement locally

3. E-commerce site enhancement

  • Explore E-commerce service/functionality improvement and propose to HQ/other local teams
  • Enhance SEO, SEM, affiliate and banner advertisement to increase number of visitors into own site
  • Update and administer the contents related to own E-commerce site

4. MD

  • Buying for E-com align with MD Manager

5. Budget control

  • Budgeting and budget control of E-commerce business
  • Negotiate and contract with vendors and control their performance

6. Manage customer/product data base

  • Establish and manage customer/product data base for E-commerce
  • Analyze customer behavior and enhance PR/CRM/MD

7. Customer service

  • Establish service policy and system for own E-Commerce
  • Follow-up customer inquiry by liaising with other internal teams/external vendor to provide excellent customer care
  • Monitor customer inquiry and identify the site enhancement opportunity

8. Daily operations

  • Control inventory level and allocate inventory for E-commerce

[Requirements]

  • University degree
  • Experience Project management
  • Minimum 5 years of experience in E-commerce
  • Buying and MD experience is plus
  • Languages : Fluent in Japanese & Business level of English

[Desired Characteristics]

  • Excellent interpersonal skills and business communication skills
  • Ability to work in a fast-paced, high pressure environment
  • Ability to take decision, anticipate, prioritize while handling multiple tasks is required
  • Creativity and flexibility to keep improving the business and organization

[Employment Type]
Full time

[Salary]
7 Million yen ~ 10 Million yen
(Experiences and skills will be considered)

[Location]
Tokyo


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We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.