Global Cosmetics Company
ROLES & RESPONSIBILITIES OVERALL
- Build sales calendar and ensure monthly revenue targets (sales and OP) are achieved.
- Build online trade plan with Marketing, CRM & Sales Team to ensure a seamless omni channel customer journey.
- Manage and report E-Commerce KPIs => lead the delivery of e-business KPIs, evaluating activity effectively & adjusting future plans using their findings.
- Manage budget continually measuring spend & adjusting plans to ensure the best ROI is being achieved.
- Work closely with HQ team to share learnings, best practices and make sure you receive the appropriate assets to drive your online business.
Grow E-commerce : ensure monthly revenues target are achieved whilst efficiently managing e-merchandizing, drive to site mechanisms (Search, Email campaigns, Media, Social Networks…), promotions in line with the brand premium positioning.
- Constantly update and improve e merchandising focusing on Priority franchises and new launches
- Ensure all E-Commerce marketing levers, including Search Engine Optimization, email marketing, online media are optimised
- Lead the end to end experience ensuring all SLAs (Service Level Agreements) are being hit => optimisation of UX (User eXperience), stock management, fulfilment & customer services.
- Work closely with customer services to ensure we are providing a first-class experience for all customers.
- Manage and execute the day to day e commerce operations: fulfillment, distribution, order management, site performance, Technical partners, finance.
- 5+ years' experience in e-business management
- Marketing / Business / E commerce degree
- Premium / luxury sector experience - interest in the beauty category
- Background in e-retail and CRM,
- Excellent relationship building skills, experienced with working with retailer
- Previous experience with retailers
- Strong written and verbal communication skills
- Strong analytical skills
- Works well under pressure & to deadlines
- Native Japanese speaking and fluent spoken and written English
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.