Digital Retail Specialist-Luxury Fashion Brand

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥6000000 - ¥8000000 per annum
Specialization: 消費財・日用品・サービス・小売・広告
Sub-specialization デジタル / EC / CRM
お問合せ Alexander Richardson
参照 JO-1808-400140

[Company Summary]
Global Luxury Fashion Brand

[Responsibilities]
Support
* Understand the business processes happening in boutiques for 3 divisions (Fashion, Watches and Fine Jewelry, Fragrance and Beauty) and ensure the proper behavior of IT solutions to support them
* Ensure reporting of issues and prepare improvement recommendations
* Ensure coordination with external partners entailed in the portfolio of IT solutions used in thel retail network
* Instill a culture of continuous improvement in the daily support activity

Training
* Prepare and maintain training material for IT solutions deployed in our boutiques
* Coordinate training sessions in partnership with business training teams,

Project
* Contribute to the enhancement of IT solutions in the Boutique through rollout of new versions

[Requirements]
* 5+ years of experience in the retail industry with proven experience in MNC
* Experience with Digital solutions used in Retail (mobile app, retail solutions, etc)
* Good interpersonal, problem solving, conflict resolution, facilitation.
* Good verbal and written communication skills (fluent Japanese and English)

[Employment Type]
Permanent

[Work Location]
Tokyo

[Salary]
6.0M~8.0M
(Experiences and skills will be considered)

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