Design Consultant - SaaS vendor

勤務地 Tokyo, Japan
職種 正社員
給与 ¥8000000.00 - ¥12000000.00 per annum
専門 テクノロジー・デジタル・通信,
Sub-specialization プロジェクトマネジメント, テクニカルコンサルティング,
お問合せ Mina Inaba
参照 JO-2006-443381
about Mina Inaba

[Company Description]
Innovate SaaS vendor

[Responsibilities]
We are seeking a Design Consultant (DC) to join our team! The DC is someone who thrives in a fast-paced and dynamic environment, enjoys working with clients and is able to easily and clearly articulate system behavior. The ideal candidate is passionate about learning and takes initiative to seek out information, knowledge, and development, proactively. He or she is a resourceful problem solver who is savvy with technology and finds effective and efficient solutions to complex client problems. He or she is thoughtful and anticipates risks and problems and is a solutions-oriented thinker.

The Design Consultant is a true self-starter who deals well with uncertainty and ambiguity. Lastly, he or she is a proven team player who puts the success of the team first

The DC will:

  • Work on a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management
  • Design the IRT solution to meet the study requirements based on the clinical protocol, the proposal/executed work order, and discussions with the client
  • Accurately and completely document all requirements in the specification template(s)
  • Lead the internal team review of the draft specifications; main point of contact for the internal team for all IRT design related questions throughout the build process
  • Lead the client review of the IRT specifications and supporting documents, making any required updates and obtaining both client and internal approval by the agreed upon milestone date
  • Maintain the UAT plan, test scripts, and coordinate all required data setup for client UAT
  • Serve as the primary point of contact for design questions (internally and externally) during the system build process
  • Lead client UAT of the IRT system, tracking any required fixes or updates; work with the project manager to determine timelines for any system updates required
  • Support any re-design of the IRT system or implementation of new features in an IRT system during the maintenance period
  • Identify and assist with the implementation of process improvements for the services department
  • Assist the product team with the design and development of new project features by providing feedback based on client requests and project experience
  • Travel to client sites to attend meetings and conduct user training sessions
  • Assist the customer care team with providing support to system users (as required) via the telephone and email
  • Assist with the training of new staff members on our product and processes
  • Perform other related duties as required

[Requirements]
You are:

  • Educated with a minimum of a Bachelor's Degree and a passion for learning
  • Fluent in English and Japanese
  • Experienced, with a minimum of 1 or more years, in the delivery of IRT/IWR/RTSM solutions or a related eClinical application, preferred
  • Poised, polished and articulate
  • Comfortable in fast-paced and dynamic environment, and proactively seek out information, knowledge, and opportunities to improve
  • Naturally curious, an analytical-thinker, and a resourceful problem-solver
  • Savvy with technology and have a knack for finding elegant and effective solutions
  • A self-starter who is comfortable managing uncertainty and ambiguity
  • Aligned with our core values of Service, Passion, Integrity, Curiosity, Excellence, and Inclusion

[Employment Type]
Full time

[Salary]
8~12M

[Location]
Tokyo

[Welfare]
Social insurance, Paid parental leave, Annual Health Check

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.