Database Administrator for a quickly expanding recruitment workforce solutions company

We are looking for a CRM administrator to join our expanding enPower RPO team and help support the growth of our company through the management of our Avature database. 

THE ROLE: AVATURE DATABASE ADMINISTRATOR

 

You will be a key team member to support the recruitment process through maintenance and development of the Avature database. You will be a champion for the Avature CRM, acting as the go-to person for CRM questions and concerns.

RESPONSIBILITIES:

  • Support the data and analytics team to complete assigned tasks and activities.
  • Work with the entire organization to train and ensure the CRM is understood by new and existing users.
  • Manage the Avature database and maintain both client and employee profiles.
  • Develop and approve CRM/ATS workflows on an as-needed basis.
  • Manage levels of system access based on internal role coverage.
  • Advocate for CRM within the organization and help appropriately expand its use.
  • Provide support and training for staff in data entry and basic management.
  • Extract data from the Avature database for internal and external reporting.

REQUIREMENTS:

  • Bachelor’s degree in related field or equivalent work experience.
  • Experience within a corporate talent acquisition, RPO and/or agency recruitment environment 
  • Strong attention to detail and data input.
  • Ability to work with people with varying technical skills.
  • Ability to understand the interconnectivity of systems.
  • Proficient skills in Microsoft Office (Excel).
  • Ability to work independently after adequate training and escalate issues/concerns as needed.
  • Business Level Japanese and English.

PREFERRED SKILLS: 

  • Bachelor’s degree in related field or equivalent work experience.
  • Experience within a corporate talent acquisition, RPO and/or agency recruitment environment
  • Experience with CRM/ATS such as Avature is a plus.
  • Experience in a customer service or customer facing role is a plus.
  • Experience in HR operations and related functions is a plus.