Data Center Operations Technician @ Infra company

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥6000000.00 - ¥8000000.00 per annum
Specialization: テクノロジー・デジタル・通信
Sub-specialization ネットワークスペシャリスト, データベースエンジニア/管理者
お問合せ Mohit Punjabi
参照 JO-1903-413575
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[Company Description]
Global Infra Company


  • Work directly with the customer and/or support staff to identify and troubleshoot as necessary to isolate the root cause of problems to include standing, bending and kneeling as needed to perform this task.
  • Support and communicate customer billable requests through a trouble ticket system.
  • Manage and prepare incoming and outgoing customer tape backups.
  • Provide visibility and support to the Facilities team when monitoring the Data Center's building controls.
  • Responsible for the installation and troubleshooting of all copper and fiber customer cross connects.
  • Perform and execute installation projects.
  • When required, escalate events in a timely manner to the appropriate team according to proper procedures.
  • Maintain documentation of network systems infrastructure, cross connects and circuit audits.
  • Assist customers with after-hours shipping and receiving.
  • Perform and execute installation projects that would include the racking and stacking of customer equipment.
  • Lifting of customer equipment required up to and in excess of 50 pounds. Server lifts can be utilized were applicable.
  • Monitor and control access to the Data Center to prevent unauthorized access.


  • Demonstrate a basic understanding of Layer 3 routing, TCP/IP and BGP.
  • Perform Layer 2 & 3 troubleshooting.
  • Must have working knowledge of tools such as ping, traceroute and nslookup.
  • Experience with the installation and terminating of CAT5e, CAT6, Fiber (Multi & Single Mode) and Coaxial cable.
  • Highly effective at troubleshooting Layer 1 issues that are required to support 56K, Metro-E, T-1, DS-3, and Optical circuits.
  • Excellent communication and organizational skills are required.
  • Strong team player.
  • Education or Equivalent Experience:
  • Diploma in Computer Science or equivalent experience.
  • 2+ years of experience operational and technical experience in an IT environment required.
  • IT Certifications such as CCNA and MCSE are desired.

[Employment Type]
Full time

6 Million ~ 8 Million Yen
(Experiences and skills will be considered)


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Further details about the company and position will be notified at a later date.