Customer Service Rep - Online Trading Platform Provider

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥4000000.00 - ¥5000000.00 per annum
Specialization: 銀行・金融・保険
Sub-specialization フロントオフィス
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お問合せ Rustom Irani
参照 JO-1906-420804
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[Company Description]
Global Online Trading Platform Provider

[Job Title]
Customer Service Representative

[Company Summary]

  • Global company providing online trading platform for FX, Options, Derivatives and other financial products.

[Responsibilities]

  • Provide excellent trade execution, account management and customer service to the client base
  • Handle clients' queries by phone, emails
  • Process clients' deposit and withdraw with Finance team
  • Create and send trading statement to clients
  • Book clients' order by phone

[Requirements]

  • Customer service experience in any kind of financial company.
  • Understanding of FX, CFDs and other products is a plus but not required.
  • Native/Fluent Japanese speaker
  • English is NOT required but good to have

[Employment Type]
Full Time Employee

[Work Location]
Tokyo

[Salary]
4 - 5 million yen Base + Bonus (Experiences and skills will be considered)