[Company Description]
Online Trading Platform Provider

[Job Title]
Customer Service Representative

[Company Summary]

• Global company providing online trading platform for FX, Options, Derivatives and other financial products.

[Responsibilities]

• Provide excellent trade execution, account management and customer service to the client base
• Handle clients' queries by phone, emails
• Process clients' deposit and withdraw with Finance team
• Create and send trading statement to clients
• Book clients' order by phone

[Requirements]

• Customer service experience in any kind of financial company.
• Understanding of FX, CFDs and other products is a plus but not required.
• Native/Fluent Japanese speaker
• English is NOT required but good to have

[Employment Type]
Full Time Employee

[Work Location]
Tokyo

[Salary]
4.6 - 6 million yen Base + Bonus (Experiences and skills will be considered)