Customer Relationship Mgr, Staff - Software Company

勤務地 Tokyo, Japan
職種 正社員
給与 ¥10000000.00 - ¥12000000.00 per annum
専門 テクノロジー・デジタル・通信,
Sub-specialization 営業,
お問合せ Hajime Nakayama
参照 JO-1911-430606
see Hajime's jobs

[Company Description]
Global Software Company
外資系​解析ツールベンダー

[Responsibilities]

  • Ensures that the customer is satisfied with company projects and services.
  • Works closely with Sales Account Manager and oversees day-to-day relationship with client.
  • Ensures that schedules and budgets are met according to contractual agreements.
  • Works with client to cultivate future projects and qualify new opportunities.
  • Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met.

[Requirements]

  • Typically requires a minimum of 12+ years of related experience.
  • At this level, post-graduate coursework or knowledge base equivalent may be desirable.
  • Having wide-ranging experience, uses professional concepts and company objectives to independently resolve complex issues in creative and effective ways.
  • Understands customer wants and needs.
  • Customarily exercises a high level of independent judgment and interpretation in selecting methods, techniques and evaluation criteria to obtain results.
  • Frequently performs in project leadership role.
  • Drives programs and business initiatives.
  • Determines methods and procedures on new assignments and projects.
  • Offers new solutions or direction and is able to encourage and motivate others to support new solution or direction.
  • May advise senior management on specialized technical or business issues.
  • May coordinate activities of other personnel as a team lead.
  • Represents the organization as the principle contact on business unit and/or company-wide projects.
  • Interacts with management and senior external personnel on matters requiring coordination across internal groups.
  • Networks with key contacts outside own area of expertise.
  • English (Basic Level)

[Employment Type]
Full time

[Salary]
10~12M

[Location]
Tokyo

[Welfare]
Social insurance

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave​

Please click "apply" if you are interested in the job.
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Further details about the company and position will be notified at a later date.