Customer Relationship Mgr, Staff - Software Company

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥10000000.00 - ¥12000000.00 per annum
Specialization: テクノロジー・デジタル・通信
Sub-specialization 営業
お問合せ Hajime Nakayama
参照 JO-1911-430606
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[Company Description]
Global Software Company


  • Ensures that the customer is satisfied with company projects and services.
  • Works closely with Sales Account Manager and oversees day-to-day relationship with client.
  • Ensures that schedules and budgets are met according to contractual agreements.
  • Works with client to cultivate future projects and qualify new opportunities.
  • Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met.


  • Typically requires a minimum of 12+ years of related experience.
  • At this level, post-graduate coursework or knowledge base equivalent may be desirable.
  • Having wide-ranging experience, uses professional concepts and company objectives to independently resolve complex issues in creative and effective ways.
  • Understands customer wants and needs.
  • Customarily exercises a high level of independent judgment and interpretation in selecting methods, techniques and evaluation criteria to obtain results.
  • Frequently performs in project leadership role.
  • Drives programs and business initiatives.
  • Determines methods and procedures on new assignments and projects.
  • Offers new solutions or direction and is able to encourage and motivate others to support new solution or direction.
  • May advise senior management on specialized technical or business issues.
  • May coordinate activities of other personnel as a team lead.
  • Represents the organization as the principle contact on business unit and/or company-wide projects.
  • Interacts with management and senior external personnel on matters requiring coordination across internal groups.
  • Networks with key contacts outside own area of expertise.
  • English (Basic Level)

[Employment Type]
Full time



Social insurance

Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave​

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