Contract Relationship Manager (Contract Business)

勤務地 Tokyo Prefecture
職種 正社員
給与 400000
専門
Sub-specialization Internal Vacancies,
お問合せ Talent Acquisition Team

The Contractor Relationship Manager plays an important role within en world’s Professional Contract Division and plays a key role in maintaining and improve the company wide service level for candidates and on-site staff/contractors. This role will enable the successful candidate not only to contribute as a hands-on negotiator but also act as a strategic business partner to Sales Consultants and support them, maintaining trusted relationships with dispatched and placed on-site contractors.
 

Responsibility

  • Attending Candidate-Client Meetings on behalf of consultants and supporting the on boarding process
  • Regular meetings with dispatched on-site contractors, identifying concerns and issues at an earlier stage, and work closely with consultants to identify a solution.
  • Utilizing available tools for monitoring and following up on on-site contracted staff’s performance and motivation levels.
  • Visiting clients with consultants and identify commercial business needs as well as any service level issues which need to be addressed.
  • Act as a bridge between our dedicated back office function and consultants for contract extensions and supporting administrative tasks.
  • Assisting timesheet closing, orientations for new staff and individual contract creation.

Qualifications

  • Native level Japanese
  • Business level English
  • Experience in customer facing or customer support role
  • Trouble shooting
  • Strong business acumen and commercial sense
  • Passion for Human Resources, Labor regulations (previous experience not required)
  • Goal and results oriented personality