CSM - Senior Consultants

Location: 東京都, 日本
Job Type: 正社員
Salary ¥12000000 - ¥14000000 (年収)
Specialization: テクノロジー・デジタル・通信
Sub-specialization プリセールス, コンサルティング
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お問合せ Maki Takei
参照 JO-1802-387921
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[Company Description]
Global cloud computing company

[Responsibilities]
· Subject Matter Expert on the delivery of CSM / CRM platform
· Lead all technical aspects of project delivery and solution delivery including:
· Application UI Configuration
· Workflow Configuration
· Development of required client specific reporting
· Development of requirement integration components (SSO, LDAP, etc.)
· Interface with our technical teams, such as Cloud Infrastructure, to successfully set up the SaaS platform
· Be a lead member of the overall implementation project team
· Be the Subject Matter Expert on CSM / CRM best practices, including the Field Services Management (FSM) application
· Prepare all client facing and internal deliverables that are technology related
· Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
· Up to 50% travel annually

[Requirements]
· Proven experience as a key technical resource leading the development of solutions in client environments
· Experience of WebServices, API's, Database-level integrations/ETL
· Windows/Linux Operating System, Virtual machine configuration and connectivity
· Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment
· Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
· Strong communication skills (both written and verbal)
· Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
· Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
· Proven team player and team builder
· Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles


[Employment Type]
Full time

[Salary]
12~14M

[Location]
Tokyo

[Welfare]
Social insurance

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave


Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.