CSM - Senior Consultants

Location: 東京都, 日本
Job Type: 正社員
Salary ¥12000000 - ¥14000000 (年収)
Specialization: テクノロジー・デジタル・通信
Sub-specialization プリセールス, コンサルティング
お問合せ Maki Takei
参照 JO-1802-387921
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[Company Description]
Global cloud computing company

· Subject Matter Expert on the delivery of CSM / CRM platform
· Lead all technical aspects of project delivery and solution delivery including:
· Application UI Configuration
· Workflow Configuration
· Development of required client specific reporting
· Development of requirement integration components (SSO, LDAP, etc.)
· Interface with our technical teams, such as Cloud Infrastructure, to successfully set up the SaaS platform
· Be a lead member of the overall implementation project team
· Be the Subject Matter Expert on CSM / CRM best practices, including the Field Services Management (FSM) application
· Prepare all client facing and internal deliverables that are technology related
· Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
· Up to 50% travel annually

· Proven experience as a key technical resource leading the development of solutions in client environments
· Experience of WebServices, API's, Database-level integrations/ETL
· Windows/Linux Operating System, Virtual machine configuration and connectivity
· Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment
· Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
· Strong communication skills (both written and verbal)
· Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
· Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
· Proven team player and team builder
· Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles

[Employment Type]
Full time



Social insurance

Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

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