Global Cosmetic Company
CRM Data Analyst
Identify Business Needs
- Collaborate with and support brand and other stakeholders to identify the business requirements and analytics problems to solve
Build and implement data analysis solutions
- Lead data analysis to understand customer insights and needs for brand business through any consumer related data both internal and external / Online and offline
Social buzz tracking (SOB) and social listening analysis to support business performance
Deep analysis in cosmetic community sites, SOB,PV, Ranking and other index
SNS marketing support with Spriniklr (SNS Marketing Tool)
Support to develop CRM strategy of all division by analyzing CRM data and give strategic advice
Support digital marketing campaign (incl, KPI advice) regarding CRM.
Support digital dashboard (Cockpid) project reaching every tool integrated DOMO
Report to Data Analysis/Strategy Mgr.
More than 5-year experience in CRM and/or digital data analysis around consumers, based on various techniques
- Data analysis experience in agency (research, consultancy or BI company) to support some client
- Or internal data analysis experience in manufacture or retail or service company
Experience in CRM and/or digital system integration projects
Experience in the following tools/systems plus: Microsoft Access, VBA, SAS, SPSS, SQL, Siebel, Salesforce, GA, Google Doubleclick, Sprinklr, Searchmetrix, SimilarWeb
Strong communication skill in Japanese and English with various parties, both spoken and written Good communication skill both in Japanese and English
Personality: Agility and flexibility in complex situation / Highly collaborative personality
[Preferred Knowledge, Skills and Abilities]
Experience of working in both agency and client side
Experience of working for foreign companies or living in foreign countries
(Experiences and skills will be considered)
Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.