E-Commerce Coordinator - Apparel company

Location: Tokyo, Japan
Job Type: 正社員
Salary ¥6000000.00 - ¥8000000.00 per annum
Specialization: 消費財・日用品・サービス・小売・広告
Sub-specialization デジタル / EC / CRM
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お問合せ Toshiyuki Takahashi
参照 JO-1905-418909
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[Company Description]
Global Luxury Apparel company

[Responsibilities]

  • Strategy development and analysis
    • Develop & implement mid and long term strategy for our E-commerce business
    • Analyze E-commerce sales and co-work with other local teams/HQ to identify growth opportunity
  • Lead liaison with HQ
    • Act as a project leader for any new HQ drive initiatives in E-commerce to implement locally
  • E-commerce site enhancement
    • Explore E-commerce service/functionality improvement and propose to HQ/other local teams
    • Enhance SEO, SEM, affiliate and banner advertisement to increase number of visitors into own site
    • Update and administer the contents related to own E-commerce site
    • Regularly analyze E-commerce KPI and implement necessary actions
  • Budget control
    • Budgeting and budget control of E-commerce business
    • Negotiate and contract with vendors and control their performance
  • Manage customer/product data base
    • Establish and manage customer/product data base for E-commerce
    • Analyze customer behavior and enhance PR/CRM/MD
  • Customer service
    • Establish service policy and system for own E-Commerce
    • Follow-up customer inquiry by liaising with other internal teams/external vendor to provide excellent customer care
    • Monitor customer inquiry and identify the site enhancement opportunity
  • Daily operations
    • Control inventory level and allocate inventory for E-commerce
    • Constantly monitor e-commerce transaction and ensure all orders to be processed with the security trust including payment
    • Co-work with MD/Logistics team to ensure E-commerce inventory being timely delivered and make it sellable online

[Requirements]

  • Education & Professional experience : University degree
  • Experience in project management (must)
  • Minimum 5 years of experience in E-commerce
  • Languages : Fluent in Japanese & Business level of English
  • Specific competencies :
    • Excellent interpersonal skills and business communication skills
    • Ability to work in a fast-paced, high pressure environment
    • Ability to take decision, anticipate, prioritize while handling multiple tasks is required Creativity and flexibility to keep improving the business and organization

[Employment Type]
Full time

[Salary]
6~8M

[Location]
Tokyo

[Welfare]
Social insurance

[Holidays]
Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.