(Direct Contract) UX/UI Lead - Insurance Company

Location: Tokyo, Japan
Job Type: 契約
Salary ¥8000000.00 - ¥10000000.00 per annum
Specialization: テクノロジー・デジタル・通信
Sub-specialization Eコマース, 決済
お問合せ Steve Lai
参照 JO-1910-429180
see 's jobs

[Company Description]
Insurance Company


  • If Lead role, lead the creation of methodologies and training program for below.
  • Everyone is an innovator who challenges the status quo, to provide the best customer experience.
  • Everyone participates in self-organized Squads with changing composition per
  • project, with minimal management oversight. There is no static team.
  • Have the ability to tap into human diversity to co-create solutions, breaking silos.
  • May be asked to lead workshops related to your expertise, including Design Thinking sessions.
  • Work along and collaborate with technologists and product manager on the same team, to deliver rapid changes
  • Must lead and elevate customer-focused design as a core value of the company
  • Promote visual communication by doing (less documentation/talking, more making)

If CX background:

  • Be an innovative designer (not an order taker; or requirement gatherer)
  • Design Research - customer analytics, customer interviews, surveys, interpreting data into business insights
  • Customer journey mapping
  • Digital business model
  • Internal process mapping, a plus

If UX background:

  • Be an innovative designer (not an order taker; or requirement gatherer)
  • User journey mapping
  • Service Design Blue Print or similar mapping format
  • Prototyping of tech product - portfolio desired
  • Internal process mapping, a plus

If UI background:

  • Be an innovative designer (not an order taker; or requirement gatherer)
  • Prototyping of tech product - portfolio desired
  • User interface design of digital products - chat/text/web on mobile/web on PC and other front end applications


  • Experience in UI, UX, and/or CX, respectively; dual-roles are appreciated (e.g. UX/UI, CX/UX, CX/UX/UI), and so is willingness to learn new skills
  • Bring portfolio
  • Preferably bilingual English / Japanese; will consider English only or Japanese only for exceptional skills, if willing to learn language and operate in a bilingual environment
  • Design Thinking experience
  • Some sort of expertise to add to the diversity mix - e.g. industries, digital, insurance, consumer, business analysis, project management, specific technologies, tech business, prior innovation experience, strategy, and anything else you feel that adds to taking an insurance company to a new business model

[Employment Type]
Direct Contract

[Work location]

[Working days]
Monday to Friday

[Salary ]
8 Million yen ~ 10 Million yen
(Experiences and skills will be considered)

※Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.