Travel Retail Manager - プレミアム食品ブランド

Location: Tokyo
Contract Type: Permanent
Salary: 〜1000万円程度 
Specialization: Consumer Goods & Retail, Advertising,
Sub Specialization: Sales Manager / Area Manager,
Contact: Tomoko Ishida
Reference: JO-2208-473909
Tomoko Ishida

・Applicants must have permission to work in Japan
・Applicants must be able to speak fluent ~ native level Japanese (Equivalent to JLPT N1)

☑外資系企業 ☑英語力が必要 ☑リモートワーク可能

Travel Retail Manager


Position Summary:
This position is responsible for overseeing Travel Retail business in Japan and Korea including duty free stores.
This individual develops and implements the annual commercial plans and manages successful customer negotiation in the assigned territories, in order to positively contribute to achieving the annual net sales target and desired profitability while respecting our brand equity. The individual will work closely with the senior manager, the global travel retail team and other relevant functions.

Principal Accountabilities
Foundational responsibilities:
・ Build relevant commercial plans for the markets / customers based on good understanding of the customers/markets needs
・ Define and propose a detailed sales/marketing plan per customer
・ Negotiate trade terms, space allocation, brand exposure, etc. with customers
・ Anticipate risks and seize business opportunities
・ Ensure forecasts accuracy for the markets / customers and take ownership of those forecasts

Field Sales Activities Management:
・ Communicate with customers and visit shops on a regular basis with key objectives of ensuring promotional / product launch plan to customers are in place.
・ Check in shop stock display, ranging, freshness and quality; and propose corrective action.
・ Recommend and implement planograms and visibility action plan.
・ Submit on time post market visit report with key actions points and recommendations.
・ Secure additional prime location and / or secondary placements and promotion slots where possible
・ Support implementation of promotional plans and ensure updated marketing guideline is adhered to (merchandising fixtures, collateral etc are in accordance with brand requirement).
・ Ensure and maintain the brand image and quality standard are maintained always in all retail locations.

Sales Analysis:
・ Implement assortment review per quarter for key accounts and recommend viable profitable product portfolio.
・ Analyze and prepare breakeven point for all CAPEX projects prior to submission.
・ Propose sell in and sell out targets relative to P&L performance.

Order Management:
・ Liaise with customers on orders and ensure new launches are ordered in time and inventory is stepped up for upcoming activations or planned promotions.
・ Coordinate on orders reimbursement and follow up.
・ Plan stocks allocation for critical SKUs, when necessary.

Business Development:
・ Develop new markets/customers across all channels in appointed set of markets where applicable.
・ Explore new boutique and/or café opportunities.

Agency Management:
・ Manage and work alongside appointed agency for markets, where applicable and ensure all business objectives are met.

・ Teach selling skills & know-how to appointed managers and sales personnel of the customers.
・ Support the activities of managers, merchandisers or sales promoters.
・ Ensure sampling accessories are provided and brand guidelines are adhered always.

・ Assist on required monthly management reports and ad hoc presentation.
・ Monitor and collect information of the competitors (promotions, activities, developments and
new launches).
・ Analyze and report on new business opportunities regularly.
・ Analyze the retail price differential and competitive trend and provide latest market info.

・ Holding Bachelor's degree
・ Minimum 5 years' experience in sales, sales planning and field role. Preferably with Travel Retail / FMCG/ luxury segment experience
・ Communication fluency in business English and Japanese
・ Self-starter. Results oriented. Strong analytical skills.
・ A keen team player who is disciplined, proactive, and enthusiastic to drive growth.
・ Willing to travel extensively and able to work under pressure
・ Good computer skills for business (MS Excel, Word, PPT etc.)
・ Understanding of or experiencing in handling other Asian or Korean market besides Japan is preferred




Reference: JO-2208-473909
Seniority Level: Mid-Senior level
Job Function: Sales, Customer Service, Other