MANDATORY
・Applicants must have permission to work in Japan
・Applicants must be able to speak fluent ~ native level Japanese (Equivalent to JLPT N1)

☑外資系企業 ☑英語力が必要 ☑リモートワーク可能 ☑ハイブリッド（出社×リモートワーク）

[特徴] 交通費支給/在宅勤務可能/駅から5分以内/外資
【6か月程度の短期予定】＊人気のリモートワーク可ポジションです＊

[ポジション]
Customer service

[事業内容・会社の特徴]
外資系化学会社
*幅広い業界および用途向けの特殊化学品市場のいくつかの分野における世界的リーダー

[仕事内容]

• Order entry for local deliveries on the local ERP systems
• Co-ordination with 3PL's on order processing, shipment of products and inventory levels
• Support the migration of the current local ERP into SAP full implementation - timed assignment
• Monitor shipping of goods and local deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods
• Track, analyse and report inventory, freight and other costing activities
• Ensure that all activities are in line with the group's global customer service and logistics process and procedures
• Process documentation of import & export to ensure that all of these documents are in order and properly and digitally filed
• Provide sales and customer support
• Complaint handling
• A small part of general administration

[応募資格]

• Native level Japanese and fair level English both in writing and speaking
• At least three (3) years of B2B work experience in customer service, supply chain, logistics, planning, inventory management or the like of business with tangible products
• Experience in ERP systems such as SAP and SMILE
• Capable of working in a fully-digitalised environment
• Use of MS Teams and other MS 365 applications is a must
• Capable of using on-line communication as a default
• Work as a good part of the team spreading all over the group companies in Japan and other countries
• Experience in the chemical or its related industry is a plus

[勤務時間]
月-金
09:00 - 17:30

[給与]
時給1700~1800円+交通費

[雇用形態]
派遣社員（6か月程度）

[勤務地]
東京都港区
＊出社orテレワーク お選びいただけます
（テレワーク希望の場合は月2回出社必要／勤務開始直後はトレーニングで出社を数日行っていただきます）

[開始日]
3月1日

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Reference: JO-2301-478155
#LI-Remote
Seniority Level: Associate
Job Function: Customer Service, Administrative