ITサポートマネジャー - 医療機器メーカー

Location: Tokyo, Japan
Job Type: Permanent
Salary ¥10000000.00 - ¥15000000.00 per annum
Specialization: Technology & Digital, Telecommunication
Sub Specialization: Technical / Customer Support
Contact: Shun Okuno
Reference: JO-1905-418040
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[Company Description]
Global Medical Device Company

Job Summary

  • Lead and develop Application Support Team
  • Provides critical application support to Japan Market clients

Role and Responsibility

  • Lead and develop IT Application Support members as people manager.
  • Evaluates business demands, understands criticality from the business and helps manage priorities and expectations.
  • Assists in the design, development and test of infrastructure and applications solutions.
  • Manages the life cycle of applications/infrastructure assigned, including decommissioning.
  • Works with other teams to coordinate the proper solution. Informs teams of operational issues and assists in resolution.
  • Assists budget, quality and regulatory initiatives for IT on the application / infrastructure that are assigned.
  • Typically is assigned to handle very large application(s) and /or infrastructure solutions.
  • Acts as Subject Matter Expert for assigned applications and/or infrastructure.


  • 10+ years' experience in IT, Business, Engineering.
  • 5+ people management
  • Experience Commercial or Healthcare industry
  • Experience Multinational company
  • Experience in dealing with SAP applications (particularly ones to be supported or similar) and/or various components of infrastructure.
  • Experience in planning, coordinating, executing projects/programs.
  • Has a solid foundation of key IT practices and teachings.
  • Has experience in problem solving complex issues.
  • Has superior communications, both written and verbal skills
  • Understands the organizational complexities and has interpersonal skills to deal with issues and initiatives
  • Preferred with Kaizen experience to the skill section
  • Fluent Japanese and Business level English

[Employment Type]
Full time




Social insurance

Full 2 holiday week system (Sat/Sun) national holidays
New year's holiday
Annual Leave

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Further details about the company and position will be notified at a later date.