Customer Service Rep - Online Trading Platform Provider

Location: Tokyo, Japan
Job Type: Permanent
Salary: ¥4600000.00 - ¥6000000.00 per annum
Specialization: Banking & Financial Services,
Sub Specialization: Front Office,
Contact: Rustom Irani
Reference: JO-1906-420804

[Company Description]
Online Trading Platform Provider

[Job Title]
Customer Service Representative

[Company Summary]

  • Global company providing online trading platform for FX, Options, Derivatives and other financial products.

[Responsibilities]

  • Provide excellent trade execution, account management and customer service to the client base
  • Handle clients' queries by phone, emails
  • Process clients' deposit and withdraw with Finance team
  • Create and send trading statement to clients
  • Book clients' order by phone

[Requirements]

  • Customer service experience in any kind of financial company.
  • Understanding of FX, CFDs and other products is a plus but not required.
  • Native/Fluent Japanese speaker
  • English is NOT required but good to have

[Employment Type]
Full Time Employee

[Work Location]
Tokyo

[Salary]
4.6 - 6 million yen Base + Bonus (Experiences and skills will be considered)