Customer Service Rep - Online Trading Platform Provider

Location: Tokyo, Japan
Job Type: Permanent
Salary ¥4600000.00 - ¥6000000.00 per annum
Specialization: Banking & Financial Services
Sub Specialization: Front Office
Contact: Rustom Irani
Reference: JO-1906-420804

[Company Description]
Online Trading Platform Provider

[Job Title]
Customer Service Representative

[Company Summary]

  • Global company providing online trading platform for FX, Options, Derivatives and other financial products.


  • Provide excellent trade execution, account management and customer service to the client base
  • Handle clients' queries by phone, emails
  • Process clients' deposit and withdraw with Finance team
  • Create and send trading statement to clients
  • Book clients' order by phone


  • Customer service experience in any kind of financial company.
  • Understanding of FX, CFDs and other products is a plus but not required.
  • Native/Fluent Japanese speaker
  • English is NOT required but good to have

[Employment Type]
Full Time Employee

[Work Location]

4.6 - 6 million yen Base + Bonus (Experiences and skills will be considered)