※Applicants must have permission to work in Japan and required fluent ~ native level Japanese.
Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.
We are looking for a Service Leader to work with our expert Services team of 1000 employees across the world. Do you have a passion for Service Management? Then we would love to hear from you.
- Achieve all company service objectives: orders, revenue, margin, customer happiness & retention while staying within allocated budget.
- Actively identify & drive boundary-less selling opportunities. Promote Service offerings, identify and bring up commercial service needs.
- Acts as a primary customer point of contact in Japan our service and represents One company in case of multi modality projects and events which requires service business.
- Facilitate effective communication & trustful teamwork within the company Japan / Asia pacific business.
- Drive Japan Operating mechanisms
- Education to Bachelor Degree level, MBA an advantage.
- Strong people management, leadership skills, as well as sales mentor & team building skills.
- Sophisticated negotiation, problem solving and influencing skills.
- General business management, including ability to analyze financial needs accurately and establish budget optimally.
- High level presentational skills, able to present ideas to customers in a way that produces understanding and impact.
- Proven track record to optimally communicate across a distributed workforce
- Proficiency in English language
※Experiences and skills will be considered
Please click "apply" if you are interested in the job.
We will review your profile and contact you within five business days should we find that you satisfy the requirements of the hiring company.
Further details about the company and position will be notified at a later date.